Discreet packaging for all orders
Free shipping on all deliveries with code “FREESHIP”
Standard shipping 2-5 business days – $9.99
Our standard shipping rates apply Australia wide, to all states and territories. Delivery outside of merto areas may take longer. Typical delivery times are 2 – 5 days. If you are not available to receive your delivery, an “attempted delivery” notice will be left in your mailbox, which you can use to collect your package from a dispatch location near you. Delivery will be attempted twice; upon a second failed delivery attempt your item will be kept at a dispatch location, where you will be able to collect it.
Tracking. Upon ordering a confirmation email will be sent, which will include your tracking number. Please visit Australia Post and enter your tracking code to view the delivery status of your order.
Authority to leave. If you so choose, you can give our delivery partners authority to leave your package somewhere secure at your property, at their discretion (typically at your doorstep). By consenting, our delivery partner cannot be held liable if your item is lost or stolen from your property. We will, however assist you to resolve any issues with the delivery of your order.
Support. Our friendly support staff is available via our live site chat (8am – 7pm Mon-Fri, 10am – 5pm Sat & Sun AEST). Alternatively, you can email us via support (at) ohme.com.au.